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I took Shay for a post-colonial class and I was swayed by all the positive reviews below me that she would be an amazing professor. However, she lacks in many areas.
In our class, she gave us our first paper back a week before our final papers. So, we turned in our first paper (5th week) and never got our papers back until the end of 9th week. Classmates were upset because she suddenly informed students prior to returning our papers that an "outsider reader" was helping her grade the papers.
After receiving our essays back, many protested about their grades. She "seemed" to be very understanding at first, but then got defensive, and wouldn't let students talk to the outside grader about their grades.
Honestly, she may come off very sweet, but the bite is in her grading. She's never around to help students, and her office hours are by appointment only, because since students are left without guidance on her end, they pile up outside her office waiting to get answers. I ended up having to wait two hours just to see her on one occasion.
During break, students would formulate a line around the classroom just to get some questions answered about our upcoming final projects. What does this say about her? Not to mention, her e-mail responses are over a week late, with no real answers included to your much needed questions. It's ridiculous.
By 10th week, I was glad Shay's unorganized class was over. You'll fall for the fake charm and sweetness first week, but realize she's a flake and doesn't pull through on her own words.